Backed by the manufacturer.
Handled by us.

Every brand we carry backs their products with a manufacturer's warranty. Coverage terms differ by brand and product category — the table below shows the headline coverage for each brand we stock. For the full legal text, follow the link to each brand's warranty page.

1.1 Coverage at a glance

1.2 VintageView — Lifetime Limited Warranty

VintageView wine racks and storage systems are covered for the lifetime of the product against defects in materials and workmanship. This is one of the strongest manufacturer warranties in the wine storage industry. The lifetime warranty applies to the original purchaser and is non-transferable.

1.3 Wine Guardian — 2-Year Factory Warranty

Wine Guardian cooling units — proudly made in the USA — carry a comprehensive 2-year factory warranty against defects in materials and workmanship. Wine Guardian stands behind every unit with direct factory support.

You shouldn't have to chase manufacturers if something goes wrong. When you buy from Wine Majesty, you gain a dedicated point of contact for every warranty claim — from first call to final resolution.

2.1 What we do for you

2.2 Why this matters

As an authorized dealer for every brand we carry, we have direct relationships with each manufacturer's warranty and service departments. That means we can escalate issues, get faster responses, and advocate for the best resolution — something a direct consumer cannot always do on their own.

Filing a warranty claim through Wine Majesty is straightforward. The whole process starts with a single email or phone call — we handle everything from there.

3.1 The four steps

For warranty questions on a specific product, or to start a warranty claim, contact us directly. We respond the same business day.

4.1 How to reach us

For any warranty question — whether you need to understand coverage terms, check the status of an open claim, or start the process for a defective product — please use the contact details below. The phone is the fastest path during business hours.

• Email — support@winemajesty.com — best for non-urgent enquiries and documentation submission.
• Phone — (331) 244-8273 — Mon–Fri, 9 AM – 5 PM EST. Best for urgent issues or active claims.
• Brand warranty pages — VintageView, Wine Guardian, and Allavino pages contain the full legal warranty terms for each brand.