Summit Warranty

Phase 01 · Year 1 § 1.1

Year 1, Full Coverage.

For one year from the date of purchase by the original owner, Summit will repair or replace any part of the unit that proves to be defective in material or workmanship under normal use. Summit covers both parts and labor during this period, at no cost to you.

1.1 What’s included

Parts: any component that proves defective in material or workmanship.
Labor: service labor required to perform the repair.
Window: one year from the date of original purchase by the original owner.
Outcome: repair or replacement of the defective part, at no cost to you.

Good to keep

Hold on to your order confirmation email. It serves as your proof of purchase and original date of purchase. We can also pull it from your order history at any time.

Phase 02 · Years 2 to 5 § 2.1

Years 2 to 5, Compressor Coverage.

For the second through fifth year from the date of original purchase, Summit will provide a replacement compressor free of charge in the event of compressor failure. Service labor and freight charges during years 2 to 5 are the customer’s responsibility.

2.1 What’s included & what isn’t

Summit · compressor coverage years 2 to 5
Item	Covered?	Notes
Replacement compressor	Yes, free	Provided by Summit in the event of compressor failure
Service labor	Customer pays	Cost of installing the replacement compressor
Freight charges	Customer pays	Shipping of the replacement compressor

Why this matters

The compressor is the most expensive component of a wine cooler. Coverage that extends four years past the full warranty keeps the costliest part of the unit protected long after year 1.

Conditions · Section 03 § 3.1

Important conditions.

The Summit warranty applies under the following conditions. Please review them before installing or operating your unit.

01

Per the user manual

The unit must be installed and operated according to the user manual.

02

Original purchaser

The warranty is non-transferable and applies only to the original purchaser to whom the unit was delivered.

03

Contiguous 48 states

Coverage excludes Alaska, Hawaii, all off-shore territories, and Canada. At the manufacturer’s option, defective parts are repaired or replaced.

Limits · Section 04 § 4.1

What’s covered & what’s not.

A side-by-side view of what the Summit warranty covers and the items it specifically excludes.

Covered

Included under the warranty

Defects in material or workmanship under normal use
Parts & labor, for one full year from purchase
Replacement compressor, years 2 through 5
Reasonably similar replacement unit if a repair is not possible

Not covered

Specifically excluded

Food, wine, or beverage spoilage, and consequential or economic damages
Open-box, scratch-and-dent, or previously opened units
Damage from improper installation, misuse, neglect, abuse, alteration, or unauthorized service
Damage during transit or installation, or from improper electrical connections, extension cords, or low voltage
Normal cosmetic wear; units used or sold outside the contiguous 48 states

Process · Section 05 § 5.1

How to file a claim.

Contact Wine Majesty support. We handle the warranty claim directly with Summit, so you only deal with one team.

5.1 The three steps

Step 01

Reach out

Email support@winemajesty.com or call (331) 244-8273.

Step 02

Have details ready

Order number, model number, and a clear description of the issue. Photos are helpful where relevant.

Step 03

We file with Summit

We open and manage the claim directly with Summit. You only deal with our team until it’s resolved.

One team

American Box LLC dba Wine Majesty · support@winemajesty.com · (331) 244-8273 · Mon to Fri, 9 AM to 5 PM EST. We typically reply the same business day.

Summit, 1-Year Limited + 5-Year Compressor Warranty.

Five years of coverage. Two distinct phases.