Chapter 01 Β· The Guarantee
Β§ 1.1β1.2
The Price Match Guarantee.
My Wine Majesty works very hard to ensure that we offer the absolute best prices online. We want you to feel confident that you are getting the absolute best price for the product you are ordering β and we back that confidence with a clear, written promise.
1.1 What we promise
- We match or beat the lowest price found at any authorized online retailer for the same product.
- For products listed over $2,000 β we will beat the competitor price by $50, not just match it.
- Refund to original payment method β if you find a lower price after purchase, we will refund the difference (plus the $50 bonus where applicable) to the card or account you paid with.
1.2 Proof requirement
To be eligible, you must provide verifiable proof of the lower price β a screenshot, invoice, email confirmation, or any other documentation that clearly shows the lower offer at the competitor's website. The item must be in stock at the competitor at the time you submit the request.
Key rule Β· Proof
We cannot process a Price Match without proof of the lower offer. A link alone is not sufficient β the proof must clearly show the product name, price, and competitor URL.
Chapter 02 Β· How to Request
Β§ 2.1
How to request a Price Match.
The process is straightforward. Purchase the item from our website first, then contact us with proof of the lower price. We will review your submission and issue the refund within a few business days.
Step 01
Purchase from us
Complete your order on winemajesty.com. The Price Match is applied as a refund after purchase β not as a discount at checkout.
Step 02
Find a lower price
Locate the same product at a lower price on an authorized online retailer's website. Confirm the item is in stock there.
Step 03
Send proof
Email us at support@winemajesty.com with your order number and proof of the lower price β screenshot, invoice, or email.
Step 04
Refund issued
Once verified and approved, the difference (plus $50 for eligible items) is refunded to your original payment method.
Chapter 03 Β· Eligibility
Β§ 3.1β3.2
Eligibility requirements.
Our 100% Price Match Policy applies broadly, but there are specific conditions that must be met for a request to be approved. Please review the requirements below before submitting.
3.1 What must be true
- Purchase first β you must purchase the item from our website before requesting your Price Match.
- In stock at the competitor β the item must be currently in stock on the competitor's website at the time of the request.
- Authorized Retailer β the competitor must be an Authorized Retailer of the product in question.
- Online store only β the competitor must be an online store. Retailers with a physical retail location are not eligible comparators.
- Proof provided β a screenshot, invoice, email, or equivalent documentation clearly showing the lower price.
- Price Match includes the item price and the shipping charges. Sales tax is excluded from the calculation.
3.2 The $50 beat-down
For any product listed on our store at over $2,000, we do not simply match the lower price β we beat it by $50. This benefit applies automatically when the eligibility requirements above are satisfied and the qualifying product price threshold is met.
Includes Β· Shipping
The Price Match calculation includes both the item price and the shipping charges at the competitor (and ours), but excludes sales tax. Make sure your proof shows the competitor's shipping cost clearly β we compare total landed cost (item + shipping) to total landed cost.
Chapter 04 Β· Exclusions
Β§ 4.1β4.2
Exclusions and limitations.
Certain types of offers, competitor types, and promotional events are not covered by the Price Match Policy. The following are explicitly excluded.
4.1 Excluded offer types
- Promotional pricing β rebates and buy-one-get-one-free (BOGO) offers are not eligible for Price Match.
- One-time annual events β Price Match refund requests exclude special once-a-year promotions such as Black Friday and Cyber Monday.
- Discounters & auction sites β prices found on discounter or auction websites β including eBay, Overstock, and similar platforms β are not eligible.
4.2 Excluded competitor types
- Retail locations β the competitor may not have a physical retail location. Online-only retailers qualify; brick-and-mortar chains do not.
- Unauthorized resellers β the competitor must be an Authorized Retailer of the product in question. Grey-market and unauthorized reseller prices are not eligible.
Final decision
The Price Match Policy is also subject to a cost-versus-loss review. If approving a Price Match would result in a net loss, My Wine Majesty reserves the right to make a final decision on whether the proposed price can be honored. *Certain exceptions may apply.
Chapter 05 Β· Philosophy
Β§ 5.1
Our pricing philosophy.
My Wine Majesty strives to give its customers the lowest price allowed by its manufacturers. We believe that a great wine cellar or storage system is an investment β and that investment should come with the confidence that you paid a fair price.
That's why we always offer the best sales and discounts available to us, and why we back every purchase with this Price Match Policy. We want you to shop with confidence, knowing that if you find a better deal somewhere else, we will make it right.
Keep checking our website for new deals, and subscribe to our social media accounts to get the latest offers as soon as they become available.
Our commitment
If you find another online store that offers a lower price than us, please let us know and we will refund your original payment for the difference. We want you to feel confident that you are getting the absolute best price for the product you are ordering.
Chapter 06 Β· Contact
Β§ 6.1β6.2
Changes to this policy & how to reach us.
6.1 Changes to this Price Match Policy
We may update this Price Match Policy from time to time to reflect changes in our practices, manufacturer agreements, or for other operational, legal, or regulatory reasons. We will post the revised policy on this page and update the "Last updated" date. Orders already placed are governed by the policy in effect at the time of purchase.
6.2 Contact
Questions about the Price Match Policy β or to submit a Price Match request β should be sent to us using the contact information below. Please include your order number and proof of the lower price in your initial message so we can process your request as quickly as possible.